Partner Sales and Implementation Manager, Skaled

Spearheading sales and implementation projects by developing and executing strategic plans tailored to client needs. Building strong partnerships with clients to drive success through innovative sales strategies and ensuring seamless transitions during platform migrations. Utilizing data-driven insights to optimize sales processes and improve overall client satisfaction.

Implementation Consultant, Skaled

Focused on optimizing sales engagement and implementation processes for small to medium-sized businesses. Delivered data-driven insights to enhance business operations and crafted customer-centric solutions that aligned with client goals. Collaborated closely with clients to identify challenges and provide strategic recommendations for improvement.

Associate Consultant 1, Salesloft

Led 4-week onboarding programs for Sales Engagement SaaS platforms, ensuring clients effectively adopted and utilized the software. Achieved a high customer satisfaction score of 9.8 over three fiscal quarters and successfully onboarded over 80 customers with a minimal 2% abandonment rate. Worked closely with stakeholders to tailor onboarding processes, driving increased user engagement and satisfaction.

Account Manager, Sirius/XM

Managed and optimized over 50 weekly media campaigns for agency clients using internal advertising tools. Delivered real-time reporting for digital, traditional, and programmatic campaigns, achieving a 95% on-time campaign rate and a 4% under-delivery rate. Collaborated with internal teams, including trafficking, billing, design, and AdTech, to resolve discrepancies and enhance campaign performance. Partnered with Account Executives to provide media recommendations and research, contributing to increased revenue and client satisfaction.